Tuesday, September 20, 2011

Something to Keep in MInd

Hey there, it's another lovely day at the office. As I sit at my desk looking out at the lovely grey skies and think, I can't get the images of ugly carpet discoloration out of my mind. It seems that 1 in ever 3 carpet estimates I do I see discolored carpets. The first thing I ask is what made the stain, or discoloration. This is so I can decide what chemicals our crew needs to use to get the best results. Secondly, I ask if it was a stain and is now discolored if they tried to clean it and if so what they used to clean it. 90% of the time I hear the customer tell me they used a stain lifting product from the local store which will remain nameless (I will tell you, it stars with "RE" and ends with "SOLVE"). I can not stress to our customers how much I am against using off the shelf carpet spotters or stain removers. Often, they think I am just trying to sell them on my product but that is not the case. I am trying to save them from having unsightly spots on their carpets that will never come out. Right now you may even be thinking "Oh wow, he is trying to sell me on some product right now", but that is not the case. Want to find out first hand? Go out and get some of the aforementioned stain remover or carpet cleaner and try it on the stain. If you have done this you will probably have a nice pink or bleached out stain on your carpets that will not come out. Of course I really do not want anyone to try this and will not be held responsible if you do try that.

Take care of stains the right way. Blot the excess liquid up from the carpet. Do not try to wipe the stain out because this will simply set it in making it more difficult to clean. Then, grab your ServiceMaster spot kit and go to town with the carpet spotter and a damp rag blotting until there is no transfer occurring. If this has still not completely removed the stain just give us a call and we'd be glad to come take care of it for you!

Thanks again for reading and make sure you subscribe!

Kurtis
ServiceMaster by Bell Inc.
814-764-3232
877-214-1664
kurts.smbybell@gmail.com

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